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Talk to a human.

Bug, billing, feedback, or just a thought. Write to us. Every message gets read by a person, and the answer comes from one too.

Before you write

Quick answers

On your iPhone: Settings → your name → Subscriptions → Onmode. Deleting the app doesn’t cancel it.

App Store purchases are refunded by Apple at reportaproblem.apple.com. Details in our Refund Policy.

In the app: Settings → Privacy & data → Export data. Your meals as CSV and everything as JSON.

In the app: Settings → Privacy & data → Delete account. It removes your meals, weigh-ins, trackers and what Oni knows.

Not yet. Onmode starts on iPhone.

Response time

Usually sooner. No tickets, no bots. Prefer email? hello@onmode.fit

Health emergency?

We’re not medical professionals. If something is urgent or you’re in distress, contact your doctor or local emergency services.